My Matrix has been serving me well for almost 2 years now. One day as I was giving her a much deserving wash, I saw lots of scratches on the body which were hardly visible when dirty. Well, all these are the normal wear and tear. I can take it.

As I was drying the headlamp area, I saw that the chrome plating of the headlamps are forming bubbles. Now thats not acceptable even though they still function well. I made up my mind that I would make a warranty claim.

Went straight to the workshop, showed the supervisor the defect. In half an hour's time, I am a happy man with a new pair of headlamps.

That happiness only lasted one day. The next morning after a heavy downpour in the night, I saw condensation inside the lenses of the headlamp. Now what? What is wrong here? I have to make another claim? Called the workshop and they ran out of stock. have to live with this for two more weeks.

We are constantly trying to patch things up, solve problems, but very often by doing so, we are creating new problems. But again, can we stop doing that?