Wednesday, January 09, 2008

Can a lawyer do this to his client?

Finally my agent managed to find an interested party in one of my properties. I appoint the lawyer recommended by my agent. Since this is quite a straight forward case, I don't see any problem.

The buyer's lawyer prepared the S&P agreement and someone from my lawyer' firm called me up and ask me to go through the agreement. Let's be frank, this is my first experience in selling a property (not that I have so many properties), I have zero knowledge on the procedures.

I met this guy in the law firm. To my surprise, he can't converse in proper English. No big deal, as long as he knows his work. My surprise was "upgraded" to a shock when I found out that he can't even explain the clauses in the agreement to me. Of all the questions I asked, his standard answer was " I will talk to my boss on this."

Come on, he is wasting my time and I am paying for all these? I left the firm with a heavy heart. Is the lawyer competent enough to handle my case? I know lawyers nowadays are so busy and if the lawyer meet you in person to discuss things, it has to be a big transaction. A RM80k transaction will not be significant to get him to meet you. But then, isn't lawyer a professional and his staff has to be proficient in work?

I wrote an email to the lawyer as that is the only mode of commucation that can reach him personally. I did this as a consumer. I am entitled to a professional service as I am paying them at "professional rate". He finally agreed to get his partner to handle my case. Again it is too small a transaction for him to handle personally.

I have dealt with many law firms, but all others have clerks who are knowledgeable to deal with. Most of them give intelligent answers, enough to give you an impression that they know their stuff. This particular one really gave me a shock.

I have to stand up for the consumer right! Sorry guy if I put you in a tight position, but please brush up your skill or you will be out in the cold sooner that you think.

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